Privacy Policy
1. Introduction
Welcome to Thesispen AI. We are committed to protecting your privacy and ensuring you have a positive experience on our website and in using our products and services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
We collect information that you provide directly to us, including:
- Personal identification information (name, email address, phone number)
- Account credentials and profile information
- Payment and billing information
- Content you create, upload, or store using our services
- Communications with us (support requests, feedback, etc.)
We also automatically collect certain information when you use our services, such as IP address, browser type, device information, usage patterns, and cookies.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send administrative information, updates, and promotional communications
- Respond to your comments, questions, and requests
- Monitor and analyze usage patterns and trends
- Detect, prevent, and address technical issues and security threats
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With service providers who assist us in operating our platform and conducting our business
- To comply with legal obligations or respond to lawful requests
- To protect our rights, privacy, safety, or property
- In connection with a business transfer or merger
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
You have certain rights regarding your personal information, including:
- The right to access and receive a copy of your personal data
- The right to rectify inaccurate or incomplete information
- The right to request deletion of your personal data
- The right to object to or restrict processing of your data
- The right to data portability
- The right to withdraw consent at any time
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
We keep our own record of how our service is used, to understand and improve it: the pages you visit and how long you stay, the buttons you click, the features you use, errors you run into, the website or link that brought you here, and your device type, browser and approximate country (from your timezone). This record stays on our own systems and is not shared with analytics or advertising companies. It never includes what you type, your theses, AI-written text or text you check. When you sign in, it is linked to your account, including your earlier visits from the same browser, so we can understand how people use Thesispen over time.
8. Children's Privacy
Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at support@thesispen.com.